GlobalLogic Recruitment 2026 | Technical Support Engineer AIML

GlobalLogic Off Campus Drive 2026: GlobalLogic Off Campus Drive Hiring announced for the role of Technical Support Engineer – AIML Off Campus 2026 Drive for 2026, 2025, 2024 Batch Freshers. Candidates with qualification of Bachelor’s degree in Computer Science, IT, Engineering or related discipline / equivalent practical experience are eligible to apply for this Off Campus Drive. Interested and eligible candidates can apply online for Technical Support Engineer – AIML Off Campus Drive ASAP. In this article you will see how to apply, Job Description, Job Eligibility, Job Responsibilities, Skill Required, Hiring Process, Job Nature and all job details for GlobalLogic Off Campus Drive,.

GlobalLogic Off Campus Drive 2026 : Job Overview

GlobalLogic Off Campus Drive 2026 | Freshers | Technical Support Engineer – AIML | Bachelor’s degree in Computer Science, IT, Engineering or related discipline | 2026 / 2025 / 2024 Batch | Gurugram. Visit our OffCampusDrive.co.in site for Off Campus Drive, Off Campus Placement, Internships, Pool Campus Drive, Joint Campus Drive, Walk-in Interview.

Job Role

Customer-facing technical support engineer role focused on AI/ML products, Generative AI, LLMs, APIs, cloud environments, and troubleshooting complex technical issues.

Required Skills

• Artificial Intelligence and Machine Learning fundamentals including chatbots, LLMs, and Generative AI.
• Basic understanding of cloud or hybrid-cloud environments (GCP, AWS, or Microsoft Azure).
• Strong technical troubleshooting and analytical skills to diagnose complex incidents.
• Knowledge of APIs, integrations, HTTP requests, JSON payloads, authentication, and error handling.
• Excellent verbal and written communication capabilities for customer support.
• Ability to conduct root cause analysis and collaborate with cross-functional product and engineering teams.

Job Responsibilities

• Engage with customers via email, chat, and phone to diagnose and troubleshoot technical issues.
• Resolve problems related to AI/ML models, Generative AI solutions, APIs, and cloud deployments.
• Provide technical guidance and recommendations based on customer architectural requirements.
• Maintain timely response and resolution standards against defined Service Level Objectives (SLOs).
• Reproduce customer issues, analyze logs, and perform detailed root cause analysis.
• Submit detailed bug reports to engineering teams and maintain technical documentation and KB articles.
• Work flexibly from the office in a 24x7 rotational shift environment.

Field	Details
Company Name	GlobalLogic
Employment Type	Full Time
Job Title	Technical Support Engineer – AIML
Job Category	Off Campus
Location	Gurugram
Education	Bachelor’s degree in Computer Science, IT, Engineering or related discipline / equivalent practical experience
Batch	2026, 2025, 2024
Experience	1–3 Years
Salary / CTC	Not Disclosed
Last Date	ASAP

How To Apply GlobalLogic Off Campus Drive?

Interested and eligible candidates must complete the job Application form as soon as possible using the official link provided below.

Apply Online

How to Apply?

• Click on the official application link provided above to navigate to the job posting page.
• Read through the full job summary, key responsibilities, and technical requirements carefully.
• Click on the Apply / Official Career Page button to launch the GlobalLogic application portal.
• Create a new account or log in with your existing profile credentials.
• Fill in all required accurate personal details, educational qualifications, and work experience.
• Upload your updated resume along with any required supporting document and submit the application.

Frequently Asked Questions

1. What is the experience required for GlobalLogic Technical Support Engineer AIML role?
The role requires 1–3 years of experience in technical support, troubleshooting, or related technical fields.

2. Is this job remote or on-site?
This is an on-site position located in Gurugram, India requiring work in a 24x7 rotational shift environment.

3. Which cloud platforms are relevant for this role?
Experience or familiarity with major cloud platforms such as AWS, GCP, or Microsoft Azure is relevant.